Student Support
Royal Life Saving Queensland maintains high standards in the provision of vocational education and training and other client services.
We have policies and management practices in place to upholdhigh professional standards in the marketing and delivery of our services, and which safeguard the interests and welfare of our clients.
At Royal Life Saving Queensland we maintain a learning environment that supports the success of our clients and have the capacity to deliver the nominated course(s), provide adequate facilities, and use methods and materials appropriate to the training being delivered. It is important for you to be aware of your rights and responsibilities of being a learner with Royal Life Saving Queensland.
The Student Handbook and Code of Practice will provide you with information about our enrolment, training and assessment processes and information about payments, course changes, privacy and more.
Guidelines and Documents
Click the links below to access Student Support resources.
- Student Handbook
- Guideline: Enrolment and Entry Requirements
- Self Reflection guide: Learning, Language and Numeracy
- Code of Practice
- Refund Policy
- Other Student related Forms
Contact us for More information
Privacy Notice We respect your privacy. Information collected on this form will be used for the purpose of dealing with your enquiry. This information may be disclosed to relevant staff, officers, members, suppliers, contractors, affiliates and/or training partners. If your feedback involves a person or a response from a person, that person may view the information you have provided in order to respond. Please contact us if you do not agree with our privacy policy as we may not be able to process your feedback. You will be able to access this information by contacting our Privacy Officer. Note: Certain information from your computer (including your IP address and other identifiers) will be collected when this form is submitted. |